Friday, April 18, 2008

14:00 Update

We continue to work with AT&T on our DSL service issue. We have agreed with our AT&T account manager to open as many service tickets as DSL customers we serve, to create enough critical mass and get their service department attention. We have already talked to their management about it, and they seem committed to help us resolve it in the next few hours, but we have not received any definite diagnostic yet.

If we hear something new, we will post before 2:30pm EST.

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